Security Deposit FAQ

Q: Can I apply my security deposit to my last month’s rent?

Absolutely not. Your security deposit is held in a Trust account and can only be used for outstanding charges after you vacate the property.


What do you do with my security deposit when I move out?

Immediately after you vacate the property, one of our agents visits the property and performs a move-out inspection to assess the condition of the property in comparison to your move-in report. We then process your security deposit in strict accordance with the NC Tenant Security Deposit Act.


When can I get my security deposit back?

Per the NC Security Deposit Act, you will receive notice of the disposition of your security deposit within 60 days. If, after 30 days we have not been able to fully determine the disposition of your security deposit, you will receive an interim notice. This will only be mailed to your forwarding address as we do not allow any deposits to be picked up.


What if my security deposit does not cover my charges?

We will send you a letter notifying you of a balance due and enclose receipts supporting the charges. Payment will be expected promptly to prevent further action.


What if I do not pay my outstanding charges?

Any outstanding charges 30 days from the date of invoice will be turned over to a collection agency for processing and might become part of your permanent credit history.


What do I do if I disagree with the disposition of my security deposit?

You must submit your dispute in writing within 30 days from the date of your security deposit disposition notice.



The Edwards Companies
OFFICE ADDRESS
6330 Falls of Neuse Rd, Suite 101-E
Raleigh, NC 27615
Phone & Fax: (844) 432 – 7368
E: info@theedwardscompanies.com

MAILING ADDRESS
The Edwards Companies
PO BOX 21076
Raleigh, NC 27619

Copyright © . The Edwards Companies. All Rights Reserved.
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